Being in the market for some healthier foods, I happened across a Gumtree ad:
Now, that’s likely to go stale, but you can still reach the lovely lady behind that here:
Or email her here:
She’s got a wonderful knowledge of kefir and kombucha, and I can’t help but gush at the level of customer service she offers. You will be hard pressed to find anyone offering what she does. I was quite stunned. Few people go that far. Companies? Very rarely.
If you are in Melbourne, and withing reasonable distance (Melbourne is about 100 km across), then look her up as she is a wonderful resource to purchase some kefir from.
She has a Facebook group for people that purchase from her, and it has a good amount of activity there with some great tips and information.
Now, that being said… with my background in software and business, I’d have to say that she’s got a really, really terrible business model. I don’t mean that as an insult though. To understand what I mean there, you need to know that the product she sells allows you to create your own kefir and kombucha virtually forever with no additional purchases necessary.
Gillette would roll in his grave at that.
But I suspect that Fran has different motivations than pure profit. I suspect that she is more motivated by a desire to help people and to see people increase their level of health.
Her level of dedication and honesty have earned a good deal of respect in my books.
If you’re in Melbourne, and if you are looking to increase your health, and if you appreciate stellar customer service, check out the links above. You’re looking for Fran.